Frequently Asked Questions
Everything you need to know about your Animal Station shopping experience.
What is your standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I ensure I choose the right size?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments to ensure a perfect fit.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached.
Which payment methods do you accept?
Animal Station Ltd accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials ethically sourced?
Sustainability is at our core. We partner with manufacturers who adhere to strict ethical standards and prioritize high-quality, durable fabrics that are built to last.