Returns & Exchanges

At Animal Station Ltd, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all garment tags are attached and the products are in their original, unworn condition.

• 3.
  Ship the Package

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned fashion pieces, we will process your refund or ship your exchange within 5-7 business days.